Privacy Policy 

Kerie (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related services (collectively, the “Platform”).

By accessing or using Kerie, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal and usage data:

a. Information You Provide to Us

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed via secure third-party providers)

• Product listings and messages (for sellers)

• Feedback, reviews, and support requests

b. Automatically Collected Information

• Device and browser type

• IP address

• Location data (with your permission)

• Usage data (pages visited, time spent, clicks)

• App crash logs and performance diagnostics

2. How We Use Your Information

We use your information to:

• Create and manage your user or seller account

• Process transactions and send confirmations

• Deliver products and services

• Provide customer support

• Communicate updates, promotions, and service notices

• Monitor activity for safety and fraud prevention

• Improve and personalize your experience on the Platform

3. Sharing and Disclosure

We do not sell your data. We may share your information only with:

• Service providers (e.g., payment processors, analytics tools)

• Sellers or buyers, only as needed for order processing and delivery

• Government or legal authorities, if required by law

• Business partners in the case of a merger, acquisition, or asset sale

4. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

• Access or correct your personal data

• Request deletion of your account

• Object to or restrict certain processing

• Withdraw consent for communications

To make a request, contact us at [support@kerie.app].

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Improve app performance

• Run analytics and marketing campaigns

You may disable cookies in your browser settings, but this may limit functionality.

6. Data Security

We use industry-standard encryption, firewalls, and access controls to protect your information. However, no system is 100% secure, so we encourage you to safeguard your login credentials.

7. Children’s Privacy

Kerie is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete it immediately.

8. Third-Party Services

Our app may link to third-party services (e.g., Maya, Stripe, Google, Facebook). We are not responsible for their privacy practices. Please review their respective policies.

9. International Users

If you use Kerie outside the Philippines, your data may be processed in our local servers or by partners based in other countries. We comply with cross-border data protection standards such as GDPR when applicable.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified through the app or email. Continued use of the Platform after changes indicates acceptance.

11. Contact Us

For questions, feedback, or privacy requests, contact us at: